Cannot download Community Edition 9.3, error: There was an error generating your download request

yingxu

steps to reproduce:
1. Login https://www.vertica.com/download/vertica/
2. Scroll down to Community Edition 9.3 part, click to download any item under Community Edition 9.3.1 , like VMware VMX file format under Virtual Machine or Red Hat Enterprise Linux 6 and 7 under local server.
3. Accept the License Agreement and download (Note not sure why the License Agreement are empty here, I have tried ie, google chrom and firefox )
4. Meet error:
"There was an error generating your download request.
Unable to download your selected asset.
Our support team has been notified of the issue. Please try your download again shortly. "
Note the Community Edition 10.0 in the same page could be download successfully.
Could you please fix this download issue? Or at least let me know somewhere else I could download Vertica Community Edition 9.3. Thanks

Sankarmn

@yingxu, I just downloaded 9.3.x and I had no issues on RPM & TAR.
Are you getting the same error on multiple downloads at different times in a day?

yingxu

Yeah, I still couldn't download Community Edition 9.3 today, meet the same error: "There was an error generating your download request."
But the Community Edition 10.0 in the same page https://www.vertica.com/download/vertica/ could be download successfully.
Do you think it may related with my account Privilege, yingxu987@hotmail.com?
Thanks
Ying

LenoyJ

The 10.0 CE version can be downloaded from https://www.vertica.com/download/vertica/community-edition/
If you have access to support, please raise a case and they'll be able to help you get older versions. The community edition website will only contain the latest version and that too the base version only (i.e. -0 version).

yingxu

Then why does https://www.vertica.com/download/vertica/ contains "Community Edition 9.3 part" and it has download links as well?

yingxu

Could someone provide me vertica_community_edition-9.3.0-0.vmx.zip?