'Cannot determine the IP address of the site' during installation
![[Deleted User]](https://us.v-cdn.net/6029397/uploads/defaultavatar/nD0LWW9MQTB29.jpg)
**DRAFT**
Error messages during install:
IP configuration
--------------------
Test Status: FAILED
Program Output:
Cannot determine the IP address of the site
See the Vertica Troubleshooting Guide for more information.
IP and Netmask consistency
------------------------------
Sites x4150-13 and x4150-14 have different subnet masks [] and ['255.255.248.0']
Test Status: FAILED
Program Output:
Sites x4150-13 and x4150-14 have different subnet masks [] and ['255.255.248.0']
See the Vertica Troubleshooting Guide for more information.
Problem could be that the hostname is listed twice in /etc/hosts. We ignore the ipv6 ::1 line, but in this case x4150-13 is listed both for 127.0.0.1 and 10.58.17.202.
127.0.0.1 x4150-13 localhost.localdomain localhost
::1 x4150-13 localhost6.localdomain6 localhost6
10.58.17.202 x4150-13 vertica1.stage
Error messages during install:
IP configuration
--------------------
Test Status: FAILED
Program Output:
Cannot determine the IP address of the site
See the Vertica Troubleshooting Guide for more information.
IP and Netmask consistency
------------------------------
Sites x4150-13 and x4150-14 have different subnet masks [] and ['255.255.248.0']
Test Status: FAILED
Program Output:
Sites x4150-13 and x4150-14 have different subnet masks [] and ['255.255.248.0']
See the Vertica Troubleshooting Guide for more information.
Problem could be that the hostname is listed twice in /etc/hosts. We ignore the ipv6 ::1 line, but in this case x4150-13 is listed both for 127.0.0.1 and 10.58.17.202.
127.0.0.1 x4150-13 localhost.localdomain localhost
::1 x4150-13 localhost6.localdomain6 localhost6
10.58.17.202 x4150-13 vertica1.stage
0
Comments
The error appears to suggest that the nodes included in the install have different subnet masks.
This can be verified by running the following on each node "ifconfig -a"
Once the correct subnet mask has been determined across the cluster, it should be applied to the interface from each node that is placed in the cluster.