Production Backup Problem

My name is Mark Lelles. My production backup is failing every other day. I have send the details to verticahelp. Please contact me a 818-695-3251 or email mark.lelles@dreamworks.com Thank you


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    Hi Mark,

    Are you an Enterprise Edition user?  Have you posted a support request to http://my.vertica.com/ ?

    (There are various things called 'VerticaHelp' or similar.  The main contact point is, I believe, through the online MyVertica portal at that URL.)

    The forums are a community space.  We're glad to try to help.  But this isn't the right place to get proper technical support.

    If you submitted a support request and didn't get a reply, please post the case number; we can follow up.


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