Cannot run admintools on SuSE Enterprise server 10

Eason_Zhang

I try to install HP Vertica on SuSE enterprise server 10 and after installation when I try to run admintools under dbadmin, it gave me the error message like this:

adminTools Last Chance Error Handler running...raised error:  <class 'vertica.utils.dialog.DialogTerminatedBySignal'>
error message: <DialogTerminatedBySignal: the dialog-like program was terminated by signal 8>
trace file:  /opt/vertica/log/adminTools-dbadmin.errors
REPORT THIS INFORMATION TO TECHNICAL SUPPORT
AND INCLUDE CONTENTS OF THE TRACE FILE IN YOUR REPORT

Does anyone have any idea about this? thanks in advance.

Content in file /opt/vertica/log/adminTools-dbadmin.errors is like this:

--------------------------------handler invoked: 2014-06-04 20:03:33
raised error: <class 'vertica.utils.dialog.DialogTerminatedBySignal'>
Traceback (most recent call last):
  File "/opt/vertica/bin/admintools", line 366, in <module>
    ac.licenseInstall()
  File "/opt/vertica/oss/python/lib/python2.7/site-packages/vertica/ui/adminCtrl.py", line 100, in licenseInstall
    code = self.chooseLicenseKey(title)
  File "/opt/vertica/oss/python/lib/python2.7/site-packages/vertica/ui/adminCtrl.py", line 70, in chooseLicenseKey
    code, DBlicense = self.__getLicense(title)
  File "/opt/vertica/oss/python/lib/python2.7/site-packages/vertica/ui/adminCtrl.py", line 60, in __getLicense
    code, path = self.__ui.fileChooser(cwd, title, True # allowEmptyPath
  File "/opt/vertica/oss/python/lib/python2.7/site-packages/vertica/ui/uiMgr.py", line 138, in a_wrapper_accepting_args
    response = fn(self, *args, **kwargs)
  File "/opt/vertica/oss/python/lib/python2.7/site-packages/vertica/ui/uiMgr.py", line 318, in fileChooser
    code, result = self.__navigator.showForm(form[ self.__metaModel.META_FORM_TITLE ], form[ self.__metaModel.META_FORM_FIELDS ], form[ self.__metaModel.META_FORM_FORMAT ], form[ self.__metaModel.META_FORM_HELPFILE ], defaultValues=[ startDir ])
  File "/opt/vertica/oss/python/lib/python2.7/site-packages/vertica/ui/Navigator.py", line 110, in showForm
    (code, result) = self.__ui.form(formName, formFields, fieldValidation=formValidation, predefinedValues=defaultValues, height=50, width=50)
  File "/opt/vertica/oss/python/lib/python2.7/site-packages/vertica/utils/dialog.py", line 1324, in form
    (code,tag) = self._perform( *(cmd,), **kwargs)
  File "/opt/vertica/oss/python/lib/python2.7/site-packages/vertica/utils/dialog.py", line 824, in _perform
    child_rfd)
  File "/opt/vertica/oss/python/lib/python2.7/site-packages/vertica/utils/dialog.py", line 782, in _wait_for_program_termination
    os.WTERMSIG(exit_info))
DialogTerminatedBySignal: <DialogTerminatedBySignal: the dialog-like program was terminated by signal 8>

R_McKeon

Hello Eason,

According to the Vertica 7.x documentation, SuSE Enterprise server 10 is not a supported platform. The documentation is located at:

https://my.vertica.com/docs/7.0.x/PDF/HP_Vertica_7.0.x_Supported_Platforms.pdf

Please let us know if you have any further questions.

Thanks,
Rory

Daniel_Leybovic

Hi!

signal 8 - SIGFPE

The SIGFPE signal is sent to a process when it executes an erroneous arithmetic operation, such as division by zero (the name "FPE", standing for floating-point exception, is a misnomer as the signal covers integer-arithmetic errors as well).
http://en.wikipedia.org/wiki/Unix_signal#SIGFPE

Looks familiar - https://community.vertica.com/vertica/topics/loss_of_node_will_cause_shutdown

Regards