install_vertica on Ubuntu 12.04.5 LTS fails with "version of RHEL is unsupported"

Andres_Nötzli

Hi everyone,

I downloaded and installed vertica_7.1.1-0_amd64.deb. The package seems to install just fine but when I launch the install_vertica script with:

sudo /opt/vertica/sbin/install_vertica --hosts localhost  

It fails with:

>> Getting system information for cluster (this may take a while)...
Error: failed to get system information for all hosts
        (127.0.0.1) This version of RHEL is unsupported.
Hint: additional failures may be hidden.
Installation FAILED with errors.

It seems that the install script does not recognize the operating system correctly... Has anyone else experienced this problem and knows a work around?

Thanks a lot.

Siddarth

Can you change the value in /etc/redhat-release (please check the exact file name) to some lower value and then try to install.

Abhishek_Rana

Hi,

If it is on a test system, you can try using below & see how it goes:

 /opt/vertica/sbin/install_vertica --hosts localhost --no-system-configuration --failure-threshold NONE

Raul_1

Do you have message of the day (motd) enabled?
Also, might want to check the following log - /opt/vertica/log/adminTools-root.log

Andres_Nötzli

Thank you very much for your help! The problem was that a "/etc/redhat-release" file had been created to install some other software. I removed the file and installed Vertica. Everything seems to work now.