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How long to expect myVertica.com registration to respond?

We're adding several new myVertica.com registrations to our account and at least one of them didn't get a response. 

How long should we expect to wait for a registration response?  Day, days, week?

I'm posting here because it doesn't seem like a  question/issue worthy of creating a support case for.

Thanks!

Comments

  • Hi Kurt,

    It might take few days. Please let me know if you have any request which is a old week.


    Regards

    Bhawana
  • I believe it's over a week already.  The account is for Paul Benson.
  • Hello Kurt,

    I created a case with our My Vertica team to get assistance with the registration process for your problematic accounts. They will contact you shortly with the next steps to take towards resolution.

    Thanks,
    Rory
  • Kurt,
     We will follow up with the customer account team and make sure that this gets done as soon as possible.  Apologies for the delay. 
    Amy
  • Hi Amy,

    I've been out of the loop for a few days so I"m just reading this now.  Thanks for all the follow up on your end.

    Kurt
  • He should be all set. If not please let me know ASAP. Amy

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