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Unable to email support

skunkwerkskunkwerk
in General Discussion

I have an open support case, but any time I try to reply I get a bounce message:

 

<verticahelp@hp.com>: 550 5.1.1 <verticahelp@hp.com>: Recipient address rejected: User unknown in virtual alias table

 

Is anyone else suffering from this issue?

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    kanako_okanako_o

    Have you ever tried to email verticahelp@hpe.com? If not, would you please try to email that new address?

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