HPE Vertica Customer Support Site

Hi there, 

Please, i would like to know what is the Vertica Customer Support site in order to open support tickets as a customer?


Thank you very much



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    Login with your account into this url https://my.vertica.com/support/

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    Hello, thank your for your reply but I could not find any section on myvertica.com to submit a new support ticket to HPE Vertica technical support team. I have only found in Support section a reference to Vertica technical support by phone


    Do you refer to go to the HPE Software Support Online
    Dashboard > Service Request > Submit New ?


    Thank you for your clarification.



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     I don`t work for HP but i am customer of them, i normaly open cass with support via email and depending on how critical the case is they call me. The email we use to open cases is verticahelp@hp.com


    I use the web portal just to track the cases and my portal looks like this 


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    Thank you very much for your reply.


    I am trying to reach my Channel Sales Manager in my area because in case when I click on support section in myvertica.com I dont see your page to create and submit new cases.


    Sem título.png 

    Thank you very much for your help!


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