The release of Vertica 9.0 in fall 2017 marks the end of support for Vertica 7.2.x and 8.0.
Upon the expiration of the product versions 7.2.3-x and 8.0-x, Vertica offers a minimum period of Self-Help Support with rights to new versions to our customers that have a support contract in good standing.
While Vertica offers a Self-Help Support with rights to the new version's support period, we strongly recommend that you run the latest version of your Vertica software product. When a product is in the Self-Help Support period, you will have access to all of the latest patches, and the ability to contact the support team, upgrade to new Vertica versions, and access the Knowledge Base and the Forum.
No new enhancement requests, security patches, fixes, document changes, or platform certifications will be made for product versions in Self-Help Support with rights to new versions.