Unable to create cluster and database in Google Cloud platform

saratcdevsaratcdev Vertica Customer
in General Discussion

Hi,
I have deployed Vertica hourly license in GCP using marketplace. After deployment i have tried to create cluster and database but it is failing with below error. Could you please help us to resolve the issue.

16 Oct 2020 09:29:33,161 Thread-56 AgentConnectionServiceImpl ERROR createWebHook>> Error response from agent. Message : Could not connect any agent in the cluster. Please contact your administrator
16 Oct 2020 09:29:33,148 Thread-56 AgentCommands ERROR executeCommandWithRetryWithinCluster>> Could not connect to any agent in the cluster!

Thanks,
Sarat

Answers

  • Johnny_HimJohnny_Him - Select Field - Employee

    Hi,
    I apologize for the inconvenience. It seems the agents could be down. Can you open a support case through https://www.vertica.com/gcp-paid-support/? We can take a closer look once you have a support case.

    Regards,
    Johnny

  • bradnormanbradnorman Community Edition User

    It seems that the API Server is not able to reach the cluster agent. It should have been fixed upstream already though. Just confirming metrics-server works for essaydune.com.

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