Expired certificate on vertica web site bites again

Sergey_Cherepan_1

Hi,
I am trying to follow link to support site from vertica.com, getting error "certificate expired"

It appears web site on link for "Contact support"

https://softwaresupport.softwaregrp.com/web/softwaresupport/chat-language-selection

has expired certificate

Certificate Validity
Not Before: Jan 17 00:00:00 2021 GMT
Not After: Feb 17 23:59:59 2022 GMT

Please contact microfocus, not sure why it is not fixed. I need to get to support site.

Please delete this message after reading!

Thank you
Sergey

SruthiA

I have reported it to the concerned team. I am facing this issue in Microsoft Edge browser.

SruthiA

It is working fine for me

Issued On Monday, January 17, 2022 at 7:00:00 PM
Expires On Tuesday, February 14, 2023 at 6:59:59 PM

Sergey_Cherepan_1

That actually not a big deal, I can go to microfocus.com directly.

But certificate is expired:

vertica.com -> Services & Support -> Contact Support

https://softwaresupport.softwaregrp.com/web/softwaresupport/chat-language-selection

This Connection is Invalid. SSL certificate expired.
A secure connection to softwaresupport.softwaregrp.com cannot be established.

When you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

Site    softwaresupport.softwaregrp.com
Certificate CN  *.ext.softwaregrp.com
Certificate Authority   DigiCert TLS RSA SHA256 2020 CA1
Certificate Validity    
Not Before: Jan 17 00:00:00 2021 GMT
Not After: Feb 17 23:59:59 2022 GMT
Certificate Chain   
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-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----
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-----BEGIN CERTIFICATE-----
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SruthiA

What is the browser you are using to connect to support portal? I am using chrome.

Sergey_Cherepan_1

I am using Chrome as well. (OS is Linux Ubuntu)

Firefox also has error:

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to softwaresupport.softwaregrp.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Sergey_Cherepan_1

Please delete this post