Vertica console not working after moving to Ubuntu from CentOS

vaishnavav99vaishnavav99 Community Edition User
edited August 2 in General Discussion

We recently moved vertica database from a CentOS server to Ubuntu server. We encountered an issue while configuring the Vertica Management Console after that. After completing the basic configurations, the page became stuck in a loop. Upon reviewing the logs, we found the following warning from KeycloakDeployment: "Failed to load URLs. Connection to 20.232.43.37:5450 failed: Connection timed out."

The logs further indicate an error while attempting to load URLs from https://ipaddress:5450/auth/realms/vertica/.well-known/openid-configuration, resulting in a connection timeout.

31 Jul 2024 11:20:47,813 [qtp1297149880-15] KeycloakDeployment WARN - Failed to load URLs from https://ipaddress:5450/auth/realms/vertica/.well-known/openid-configuration
org.apache.http.conn.HttpHostConnectException: Connect to ipaddress:5450 [/ipadress] failed: Connection timed out (Connection timed out)
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:156) ~[httpclient-4.5.13.jar:4.5.13]
at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:376) ~[httpclient-4.5.13.jar:4.5.13]

ipaddress stands for our vertica VM ip. Any help on this is appreciated.

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Answers

  • Bryan_HBryan_H Vertica Employee Administrator

    Make sure port 5450 is open for incoming connections, even if not using OAuth. This includes localhost connections, so please check whether firewall is enabled in CentOS (this is the default for new installs and will block connection).

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