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i can send email to support

I have an open support case, but any time I try to reply I get a bounce message:

verticahelp@hp.com: 550 5.1.1 verticahelp@hp.com: Recipient address rejected: User unknown in virtual alias table

Is anyone else suffering from this issue?

Lee!

Comments

  • Hi Lee

    That email address is very old and no longer in use. If you would like to send me an email regarding this issue, please feel free to do so and I can try to help you get the proper access.

    [email protected]

    Thanks
    Amy

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