Micro Focus Vertica S/W Support: How to Move from My.Vertica.com to Software Support Online (SSO)

SarahLSarahL Administrator, Moderator, Employee, Registered User, VerticaExpert
edited November 2017 in Vertica Forum

Welcome to Micro Focus Vertica Support

In our ongoing effort to deliver a high-quality, responsive support experience, Vertica Technical Support is aligning with current Software Business Support operations as part of the Spin-Merge with Micro Focus.

Beginning 6 November, Vertica Support Case & Knowledge Management System will transition from the My.Vertica.com Support Website and begin utilizing Micro Focus’s Software Support Online Portal. Software Support Online (SSO) provides a fast and efficient way to access the interactive technical support tools needed to manage and optimize your business. On the transition date, all existing support cases and knowledge solutions previously found on the Vertica Customer Support Site will transfer to the Service Request and Self Solve sections of SSO.

For complete details, read the PDF attached to this discussion.

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